Terms & Conditions
Last modified: Wed, 10/28/2026 - 4:29
Introduction
Welcome to Okeena Termite and Pest Control ("Company," "we," "us," or "our").
These Terms & Conditions govern your access to and use of our website at https://okeena.com/ (the "Website"), including the information, features, forms, and services available through the Website.
By accessing or using our Website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the Website.
Additional agreements may apply to pest control services purchased or scheduled through Okeena Termite and Pest Control. In the event of a conflict, the applicable written service agreement will govern the specific services covered by that agreement.
Website Use
Our Website is intended to provide information about Okeena Termite and Pest Control, our pest control services, and ways to contact our team or request service.
When using our Website, you agree to:
- Provide accurate and complete information when submitting forms or requesting services.
- Use the Website only for lawful purposes.
- Refrain from interfering with the security, functionality, or operation of the Website.
- Avoid submitting fraudulent, misleading, or unauthorized requests.
- Refrain from attempting to gain unauthorized access to Website systems or information.
We reserve the right to restrict access to the Website when necessary to protect its security, functionality, or lawful operation.
Service Requests and Estimates
Visitors may use our Website to request free estimates, submit inquiries, or request information about pest control services.
Submitting a request through the Website does not automatically establish a service agreement or guarantee an appointment.
Service availability, pricing, scheduling, and other details may depend on the property, service location, pest control needs, and any applicable service agreement.
Our team may contact you using the information you provide to respond to your request, consistent with applicable law and your communication preferences.
Website Information and Accuracy
We strive to provide accurate and current information about our services.
However, Website content is provided for general informational purposes and may be updated without notice.
Service descriptions, availability, pricing, promotions, and other information are subject to change.
Visitors should contact Okeena Termite and Pest Control directly to confirm specific service details before making decisions based on Website content.
SMS Messaging Terms & Conditions
Okeena Termite and Pest Control, LLC offers text messaging services to customers and individuals who have provided the appropriate consent.
SMS Program Description
You agree to receive informational messages and marketing messages (appointment reminders, account notifications, etc.) from Okeena Termite and Pest Control, LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at Jason@okeena.com. You can opt out at any time by replying STOP.
Depending on the messaging program and the consent provided, text messages may include:
- Appointment confirmations and reminders.
- Service scheduling updates.
- Account notifications.
- Customer service communications.
- Information regarding requested pest control services.
- Promotional offers, discounts, and marketing communications.
Consent to Receive Text Messages
By voluntarily opting in to receive text messages from Okeena Termite and Pest Control, LLC, you consent to receive the categories of messages identified in the applicable opt-in disclosure at the mobile telephone number you provide.
Informational and marketing text message preferences may be collected separately through our Website forms or other authorized consent methods.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Providing a telephone number, submitting a Website form, or requesting an estimate does not automatically enroll you in marketing text messages.
You may decline marketing text messages and still request information about our services.
Message Frequency
Message frequency varies depending on the types of communications you have agreed to receive, your interactions with our Company, and your service needs.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier may charge fees for sending or receiving text messages, depending on your mobile service plan.
Okeena Termite and Pest Control, LLC is not responsible for charges imposed by your wireless carrier.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to a message from Okeena Termite and Pest Control, LLC.
After opting out, you may receive a final confirmation message acknowledging your request.
We will honor applicable opt-out requests in accordance with legal and messaging program requirements.
If you wish to receive text messages again after opting out, you must provide the appropriate consent again.
Help and Customer Support
For assistance with our text messaging program, reply HELP to a text message.
You may also contact us using the following information:
Email: Jason@okeena.com
Phone: 731-280-2280
Company: Okeena Termite and Pest Control, LLC
SMS Privacy and Information Sharing
We respect your privacy and are committed to protecting your personal information.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or share mobile telephone numbers or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.
Authorized messaging service providers may process information as necessary to facilitate communications on our behalf, subject to applicable privacy and data protection requirements.
Consent to receive text messages from Okeena Termite and Pest Control, LLC does not authorize another company or affiliate to send marketing text messages using that consent.
For more information about our information practices, please review our Privacy Policy at:
https://okeena.com/privacy-policy
Messaging Availability
Text message delivery may be affected by wireless carrier availability, device compatibility, network conditions, or technical interruptions.
Message delivery and timing are not guaranteed.
For time-sensitive service concerns, please contact Okeena Termite and Pest Control directly by telephone.
Email Communications
When you provide your email address through our Website, we may use it to respond to inquiries, provide service-related updates, and send other communications as described in our Privacy Policy.
Marketing emails may be sent where permitted by applicable law.
You may unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting us directly.
Opting out of promotional emails does not prevent necessary transactional or service-related communications.
Intellectual Property
The content available on our Website, including text, graphics, images, logos, design elements, and other materials, is owned by Okeena Termite and Pest Control or used with appropriate authorization, where applicable.
Website content is provided for personal, noncommercial informational purposes.
You may not reproduce, distribute, modify, or commercially exploit Website materials without the appropriate permission, except as permitted by law.
Third-Party Links
Our Website may contain links to third-party websites, applications, or services.
These links are provided for convenience or informational purposes.
We do not control third-party websites or their independent terms, privacy practices, content, or availability.
Accessing third-party websites is subject to their respective terms and policies.
Disclaimer of Warranties
Our Website and its content are provided on an "as available" basis.
Although we make reasonable efforts to maintain accurate information and reliable Website functionality, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or free from inaccuracies.
Nothing in these Terms limits warranties or consumer protections that cannot lawfully be excluded.
Limitation of Liability
To the extent permitted by applicable law, Okeena Termite and Pest Control will not be responsible for indirect or consequential damages arising solely from use of, or inability to access, the Website.
This provision does not limit liability that cannot legally be excluded, nor does it replace obligations established under a separate written pest control service agreement.
Privacy Policy
Your privacy is important to us.
Our collection, use, and protection of personal information are described in our Privacy Policy, available at:
https://okeena.com/privacy-policy
Please review that policy to understand how we handle information submitted through our Website, including contact information and text messaging consent.
Changes to These Terms & Conditions
Okeena Termite and Pest Control may update these Terms & Conditions periodically to reflect changes in our Website, business operations, communications practices, or legal requirements.
Any updates will be posted on this page, and the date of the most recent revision will appear at the top.
Changes will apply prospectively to the extent required by applicable law.
We encourage visitors to review these Terms & Conditions periodically.
Contact Information
If you have questions about these Terms & Conditions or our Website, please contact:
Okeena Termite and Pest Control
Phone: 731-280-2280
Email: Jason@okeena.com
Website: https://okeena.com/
