Privacy Policy

Last modified: Wed, 10/28/2026 - 4:29

Introduction

Okeena Termite and Pest Control ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at https://okeena.com/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
Through contact forms, quote requests, and service inquiries submitted through our Website.
In email, text messages, and other electronic communications between you and the Company.
Through cookies and other tracking technologies used on our Website.

This policy does not apply to information independently collected by third-party websites or services that maintain their own privacy policies, except as otherwise described in this policy.

Please read this policy carefully to understand how we handle your information. By accessing or using our Website, you acknowledge this Privacy Policy. Using our Website does not, by itself, constitute consent to receive marketing text messages.

We may update this Privacy Policy periodically. The date of the most recent update will appear at the top of this page.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

Personal Information: Information by which you may be identified or contacted, including your name, postal address, email address, telephone number, or other contact information.
Service Information: Information regarding pest control services, estimates, appointments, customer inquiries, and service requests.
Communication Information: Records of correspondence, customer communications, messaging preferences, and text messaging consent when applicable.
Technical Information: Information about your internet connection, device, browser, IP address, and Website usage.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through our Website, including through cookies and similar technologies.
From service providers or other sources that assist with our business operations, where applicable.

Information You Provide to Us

The information we collect on or through our Website may include:

Information provided through contact forms, free estimate requests, free quote requests, appointment inquiries, and other service-related forms.
Records and copies of correspondence, including email addresses and telephone numbers, if you contact us.
Information provided when participating in surveys, contests, or promotions, if offered.
Details relating to service appointments, customer requests, and transactions, where applicable.
Your communication preferences and records of consent to receive informational or marketing text messages.

Providing a telephone number or submitting a Website form does not automatically enroll you in promotional text messaging. Marketing text messages require the appropriate consent.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and usage patterns, including:

Details of your visits to our Website, including traffic data, pages viewed, session activity, and resources accessed.
Information about your computer or mobile device, including IP address, operating system, and browser type.
Information about how visitors interact with our Website and its features.

This information may help us:

Improve Website functionality and performance.
Understand visitor preferences and Website usage.
Identify technical issues and improve user experience.
Evaluate Website traffic and marketing effectiveness.
Remember visitor preferences where applicable.

The technologies we may use include:

Cookies (or Browser Cookies). Cookies are small files placed on your device that help websites remember preferences, analyze usage, and improve functionality. You may configure your browser to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain Website features.

Web Beacons and Tracking Pixels. Our Website or electronic communications may use small electronic files or similar technologies to measure Website traffic, understand visitor activity, or evaluate the effectiveness of communications and advertising.

Information collected automatically may be combined with personal information collected through other means.

Third-Party Use of Cookies and Other Tracking Technologies

Some content, applications, or advertisements on our Website may be provided by third parties, including advertising networks, analytics providers, content providers, and technology service providers.

These third parties may use cookies, pixels, or similar technologies to collect information about your interactions with our Website.

Depending on the technologies used, this information may be used for analytics, advertising measurement, or delivery of relevant content.

We do not control all third-party tracking technologies or their independent data practices. You may be able to manage certain preferences through browser settings or privacy controls offered by the applicable third parties.

Any sharing of mobile information or text messaging consent data remains subject to the restrictions described in the Mobile Information and Text Messaging Data Protection section below.

How We Use Your Information

We use information we collect about you or that you provide to us, including personal information:

To present our Website and its contents to you.
To provide information, products, or services you request.
To respond to contact forms, estimate requests, and customer inquiries.
To schedule appointments and provide service confirmations.
To provide appointment reminders, account notifications, and service-related communications.
To fulfill contractual obligations, including billing and collection.
To notify you about changes to our Website, products, services, or policies.
To improve Website functionality and customer experience.
To evaluate Website traffic and marketing effectiveness.
To send promotional emails when permitted by applicable law.
To send informational or marketing text messages when the appropriate consent has been obtained.
To comply with applicable laws and legal obligations.
To fulfill other purposes disclosed when information is collected or with your consent.

We do not treat the submission of a Website form or the provision of a telephone number as automatic consent to receive marketing text messages.

Disclosure of Your Information

We may disclose aggregated information about Website users and information that does not identify any individual, subject to applicable law.

We may disclose personal information that we collect or that you provide, as described in this Privacy Policy:

To subsidiaries or affiliates, if applicable, subject to the mobile information restrictions below.
To contractors, technology providers, and service providers that assist with Website hosting, customer communications, appointment scheduling, customer relationship management, analytics, and other business operations.
To fulfill the purpose for which you provided the information.
To a buyer or successor in the event of a merger, acquisition, restructuring, or transfer of Company assets, subject to applicable law and the restrictions concerning mobile information and text messaging consent.
For other purposes disclosed when information is collected or with your consent, except where restricted by the mobile information protections below.

We may also disclose personal information:

To comply with court orders, applicable laws, legal processes, or government requests.
To enforce applicable agreements, including billing and collection obligations.
When reasonably necessary to protect the rights, property, or safety of Okeena Termite and Pest Control, our customers, or others.

Mobile Information and Text Messaging Data Protection

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Okeena Termite and Pest Control does not sell or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates for their independent marketing or promotional purposes.

We may use authorized messaging service providers to facilitate the delivery and management of text messages on our behalf. These providers are not authorized to use customer mobile information for their own independent marketing purposes.

Consent to receive text messages from Okeena Termite and Pest Control does not authorize another business or affiliate, including a separately operated business, to send marketing text messages using that consent.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.

Tracking Technologies and Advertising. You can configure your browser to refuse some or all cookies or to notify you when cookies are being sent. Disabling cookies may affect the functionality of certain Website features.

Third-party advertising and analytics providers may offer additional tools for managing your privacy preferences.

Disclosure of Your Information for Third-Party Advertising. If you wish to inquire about our advertising-related information practices or exercise available choices regarding disclosure of personal information for advertising purposes, please contact us at jasonscott52@gmail.com.

The restrictions concerning mobile information and SMS opt-in data described in this policy apply regardless of other advertising preferences.

Promotional Offers from the Company. If you do not wish to receive promotional emails or other permitted marketing communications from Okeena Termite and Pest Control, you may unsubscribe using the link provided in our emails or contact us directly at jasonscott52@gmail.com.

Opting out of promotional emails does not prevent us from sending necessary transactional or service-related communications.

Text Messaging Preferences. You may opt out of receiving text messages at any time by replying STOP to a message. For assistance, reply HELP or contact us at jasonscott52@gmail.com.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Personal Information Requests. You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, contractual, security, or legitimate business purposes.

To submit a request, contact jasonscott52@gmail.com.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from accidental loss and unauthorized access, use, alteration, or disclosure.

Where supported, secure HTTPS connections help protect information transmitted between your browser and our Website.

Unfortunately, no method of transmission over the Internet or electronic storage is completely secure. Although we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through our Website.

If you believe your personal information has been accessed or used without authorization, please contact us at jasonscott52@gmail.com.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we learn that we have collected or received personal information from a child under 13 without the required consent, we will take appropriate steps to delete that information.

If you believe we may have collected information from or about a child under 13, please contact us at jasonscott52@gmail.com.

Texting Consent Disclaimer

Okeena Termite and Pest Control may send informational and marketing text messages to individuals who have provided the appropriate consent.

Types of Text Messages

Depending on the consent provided, text messages may include:

Appointment confirmations and reminders.
Service scheduling updates.
Account notifications.
Customer service communications.
Information regarding requested pest control services.
Promotional offers, discounts, and other marketing messages.

Consent to Receive Messages

By voluntarily opting in to receive text messages from Okeena Termite and Pest Control, you consent to receive the types of messages described in the applicable opt-in disclosure at the mobile telephone number you provide.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Providing a telephone number, submitting a Website form, or requesting an estimate does not automatically constitute consent to receive promotional text messages.

Message Frequency and Charges

Message frequency varies depending on your interactions with Okeena Termite and Pest Control, the services requested, and your communication preferences.

Message and data rates may apply according to your wireless carrier and service plan.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to a message.

After opting out, you may receive a confirmation message acknowledging your request. We will honor applicable opt-out requests in accordance with legal and messaging program requirements.

Customer Support

For assistance, reply HELP to a text message or contact us at jasonscott52@gmail.com.

You may also contact us by telephone at 731-280-2280.

Mobile Information Privacy

We may use authorized messaging service providers to facilitate text messaging on our behalf. These providers are not authorized to use customer information for their own independent marketing or promotional purposes.

For additional information about our text messaging program, please review our separate Terms & Conditions.

Email Address Consent Disclaimer

When you provide your email address through a contact form, quote request, or other communication, we may use it for purposes disclosed at the time of collection, including:

Responding to inquiries.
Providing requested services.
Sending appointment confirmations and service updates.
Delivering administrative and account-related communications.
Sending relevant promotional communications where permitted by applicable law.

We do not sell or share email addresses with third parties for their independent marketing purposes.

We may share email information with service providers that assist with communications and customer requests, subject to appropriate confidentiality and data protection obligations.

If you receive promotional emails from us, you may opt out by clicking the unsubscribe link included in the message or contacting us at jasonscott52@gmail.com.

Even after opting out of promotional emails, you may continue to receive necessary transactional or service-related communications.

We take reasonable steps to protect email addresses and other personal information against unauthorized access, disclosure, or misuse.

AI-Assisted Content Disclaimer

At Okeena Termite and Pest Control, we strive to use Artificial Intelligence (AI) responsibly to enhance our content creation process. We value transparency and want to be clear about our use of AI in generating content.

This Website may contain content assisted by AI tools. While AI can be valuable in researching, organizing, and drafting information, our team reviews and edits content to help ensure it accurately represents our services, expertise, and business practices.

All content, whether generated with AI assistance or written solely by humans, is intended to provide general information about our Company and services.

Okeena Termite and Pest Control is committed to transparency and accuracy. However, we cannot guarantee that all information published on our Website is complete, current, or free from errors.

We encourage visitors to contact us directly to confirm important service details or recommendations before making decisions based on Website content.

We reserve the right to update, modify, or remove Website content as necessary.

If you have questions about our use of AI-assisted content, please contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, Website functionality, information practices, or legal requirements.

Any changes will be posted on this page, and the date of the most recent modification will appear at the top of the policy.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, please contact:

Okeena Termite and Pest Control

Email: jasonscott52@gmail.com

Phone: 731-280-2280

Website: https://okeena.com/